Frequently Asked Questions

We don’t just make sauces, we give quirky, curvy, overripe “too unique for the grocery aisle” tomatoes a delicious second chance. By upcycling imperfect produce, we fight food waste and put chef-quality flavors in your pantry. It’s a win for taste buds and the planet.

Picture a tomato that’s too funky for the supermarket beauty pageant. Still juicy, still tasty, just… a little eccentric. Instead of letting it go to waste, we upcycle it into a sauce that makes your pasta (and Mother Earth) very happy.

Yes, and we’re not just saying it because it sounds trendy. We save produce from landfills, use glass jars (no flimsy squeeze bottles here), and keep ingredient lists short, clean, and pronounceable. Less waste, more taste.

Yes! Just like the good old soda bottle days, we run a Return & Reuse Program at our NYC Greenmarket tables. Bring back your empty City Saucery jars, and we’ll give you $1 off your same-day purchase per jar. We sanitize, refill, and put those jars back into circulation — cutting down on waste while giving you savings.

We can’t accept jars by mail (shipping waste defeats the purpose), but if you’re local, it’s a fun and easy way to snack, save, and sustain.

Want all the nitty-gritty details? Check out our Return & Reuse Program page.

All our sauces are naturally vegan and vegetarian. Think of us as plant-forward with lots of personality. Each jar’s label tells you exactly what’s inside (no surprises).

Whenever we can, yes. Some of the farms we work with are certified organic, and others practice “no-spray” and other natural, chemical-free methods. The truth is, a certification doesn’t always tell the full story — and sometimes it’s more of a paperwork racket than a measure of actual sustainability.

What matters most to us: keeping ingredients clean, safe, and responsibly grown. Most of what we use isn’t even on the “Dirty Dozen” list (the produce most likely to carry pesticide residues), so you can feel good about what’s in your jar. In short: no shortcuts, no funny business, and no unnecessary chemicals. Just real food, cooked slow, with a conscience.

Nope. Nada. Zilch. Just honest ingredients, cooked slow, seasoned with love, and sealed with care.

Yes. All of our sauces are completely gluten-free.

When it comes to allergens like cashews (used in some of our products), we take food safety very seriously. Our kitchen follows strict procedures to prevent cross-contamination, including dedicated equipment and careful handling practices. In short: you can trust that what’s on the label is what’s in the jar, and nothing else sneaks in.

Think beyond pasta! Slather on sandwiches, dollop on grain bowls, drizzle over roasted veggies… or sneak a spoonful straight from the jar (we don’t judge). Need inspo? Our YouTube and recipe page are full of ideas.

Right now, we ship across the continental U.S. Sorry international friends, we’re working on getting our jars into your hands, too.

Orders leave our kitchen within 2–3 business days. Shipping usually takes another 3–5 days. Translation: your pantry will be happier within about a week.

We offer flat-rate shipping, plus free shipping when you stock up (check our Shipping Page for current details). More sauce, less fuss.

Absolutely! We’ll send you tracking info so you can stalk your sauce until it lands on your doorstep.

Since our products are perishable, we can’t accept returns. BUT if something’s off (damaged, broken, or missing), drop us a note. We’ll fix it faster than you can say “marinara.”

Check our Shipping Page for detailed instructions.

Unopened jars: up to 12 months (check the “best by” date). Once opened: refrigerate and enjoy within 1–2 weeks. Trust us, they won’t last that long, they’re too tasty.

Once opened, yes. Unopened jars are shelf-stable. Think cool, dry pantry, not sauna-in-the-kitchen.

We offer curated bundles. Otherwise, orders over a certain amount ship free. Check our Shipping Page for updated fees.

Subscriptions are not available yet, but we’re working on it. We want to save you money and prevent that tragic moment when you realize you’re out of sauce.

We’d love to stock your shelves (or your menu). Just fill out our wholesale inquiry form or email us — let’s talk sauce.